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Request Additional Information
If you would like to receive additional information about our claim, you may request that we send you our supporting documentation.
When you make your request, we will pull your file and provide the following supporting documents:
- A copy of the original account signup form that was submitted by you (available for accounts activated after September 1, 1998 only).
- A copy of all invoices and past due notices that were sent to you that were not paid.
- Copies of any relevant portions of our Terms of Service agreement.
- Copies of any additional supporting documentation.
We will furnish these supporting documents via fax or postal mail.
Once you have received these documents, you will have the option to settle your unpaid balance, or dispute our request for payment.
To request supporting documents, please submit the following form. Fields marked with an asterisk (*) are required.
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